Help me BoyCott BestBuy

Kath · 2005-11-15, 01:50 PM

Best Buy does suck - I try to boycott them as well, but we only have 2 options in our area and our Circuit City doesn't always have everything we need - although, now that you can order stuff and do in-store pick-up, things are getting better.

In 1999 I bought a washer/dryer from Best Buy. They told me that it would be delivered in 3 days. On the 3rd day I called to find out why they didn't schedule a time yet and was told it would now that 6 weeks - they sold too many in the sale the weekend I bought mine. I needed to replace a broken set ASAP so I went in the store and cancelled the sale. They re-deposited the $$ to my account and that was that.

Or so I thought... in 2001 when we bought our house a collection came up from Best Buy re: the washer/dryer. Apparently they said they delivered the appliances but I had cancelled payment. They could not produce any proof that we had received the washer/dryer and I was told that it was up to Best Buy to prove it. They removed it from my credit and I thought that was that... again...

But - in 2003 a new collection was placed for the same amount. I called the collection company and was told that it was for Best Buy. I asked what the purchase was and they could produce nothing - not even an item that was sold or any information. They then sold the account off to 5 more collection agencies, each of which sold as soon as they found out there was no way to collect. We filed a complaint to the credit companies and had all the collections removed.

Flash forward to 2005 - we went through a re-fi and all of a sudden, what pops up but that freaking Best Buy thing - a new collection filed in February of this year. We just discovered it and have since filed a complaint again. Wonder how long this one will last.

And for the record, Best Buy does not keep documents of deliveries or sales past 12 months. They have NO proof. I kept my receipt of cancellation for 2 years. It was a couple of months later that I discovered all this BS was going on... I now keep all receipts and everything for 10 years.

Live and learn...

2005-11-15, 01:50 PM	#21
Kath No offence Apu, but when they were handing out religions you must have been out taking a whizz Join Date: Apr 2003 Location: California, USA Posts: 284	Best Buy does suck - I try to boycott them as well, but we only have 2 options in our area and our Circuit City doesn't always have everything we need - although, now that you can order stuff and do in-store pick-up, things are getting better. In 1999 I bought a washer/dryer from Best Buy. They told me that it would be delivered in 3 days. On the 3rd day I called to find out why they didn't schedule a time yet and was told it would now that 6 weeks - they sold too many in the sale the weekend I bought mine. I needed to replace a broken set ASAP so I went in the store and cancelled the sale. They re-deposited the $$ to my account and that was that. Or so I thought... in 2001 when we bought our house a collection came up from Best Buy re: the washer/dryer. Apparently they said they delivered the appliances but I had cancelled payment. They could not produce any proof that we had received the washer/dryer and I was told that it was up to Best Buy to prove it. They removed it from my credit and I thought that was that... again... But - in 2003 a new collection was placed for the same amount. I called the collection company and was told that it was for Best Buy. I asked what the purchase was and they could produce nothing - not even an item that was sold or any information. They then sold the account off to 5 more collection agencies, each of which sold as soon as they found out there was no way to collect. We filed a complaint to the credit companies and had all the collections removed. Flash forward to 2005 - we went through a re-fi and all of a sudden, what pops up but that freaking Best Buy thing - a new collection filed in February of this year. We just discovered it and have since filed a complaint again. Wonder how long this one will last. And for the record, Best Buy does not keep documents of deliveries or sales past 12 months. They have NO proof. I kept my receipt of cancellation for 2 years. It was a couple of months later that I discovered all this BS was going on... I now keep all receipts and everything for 10 years. Live and learn... __________________ READ...MY...BLOG! - kBlogger.com KLIXXX - Written by webmasters FOR webmasters!