Got questions for a NATS program? Ask here.

[The Ghost]

Originally Posted by Greenie

No offense to you, but you don't work for NATS, you just use the software.

Any question we have really should be answered by the owners of the software & not by someone who would probably be guessing at most of the questions.

I'm offering as a program actively using Nats. My interest is neither to defend or defame the software, just have a good discussion about functionality and issues from a sponsors standpoint. No more, no less.

If something is faulty with the software, I would like to know just as much as anyone else.

[Preacher]

To me, it's a good idea in concept but the problem is, you're probably the wrong guy to do it because you still have an interest in NATS. I know I wouldn't want to piss off the guys that do my tech suppport.

I'd love to hear from an ex-NATS program owner or a programmer who has worked with a NATS set-up and has an intimate understanding of the product yet no longer has any ties to it. But that's probably asking for far to much.

[The Ghost]

Originally Posted by Preacher

To me, it's a good idea in concept but the problem is, you're probably the wrong guy to do it because you still have an interest in NATS. I know I wouldn't want to piss off the guys that do my tech suppport.

I'd love to hear from an ex-NATS program owner or a programmer who has worked with a NATS set-up and has an intimate understanding of the product yet no longer has any ties to it. But that's probably asking for far to much.

I can understand that thought for sure. Most responses are hard to keep totally impartial. In fact pretty much downright impossible. I will try my best, because my thought is if we have a slanted view and are not open to other ideas or suggestions, or business will never grow.

It's been mentioned before the couple programs that had started with Nats and switched to something else. If memory servers the switch wasn't an issue with Nats, but rather on the program end. We're small, and I can see any program with just 1 or 2 sites have a problem just affording to lease the software. Then compound that with the learning curve of the program and added tasks of payroll, the business becomes more than a few would like to manage. It grows, but maybe not monetarily. There are times when alot of extra work is added and no measureable results are accomplished, just added work. Many smaller program owners think Nats is a magic solution to increase business and that those 'cascading sales' will pay for the lease program plus more.

Cascading sales is a whole other issue, but generally the effect of cascade is based off of where the sale cascades from and who it goes too. Unless you have a truly great understanding of what biller is the absolutely perfect for each region, you are just working off of trial and error.

Maybe even compare it to taking tons of time in creating the most amazing and graphically beautiful gallery ever, submitting it and nothing. Then taking 5 mintues with a basic template and bam, it works. There are definately times (probably most) when simplicity is the best route.

Many programs looking to switch software or make a big change are doing so for a reason. Maybe sale content or slipping sales due to a more competitve market place. They sense, a better word perceive a problem when none might exist.