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Old 2007-02-26, 04:33 PM   #1
twintone
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Right, you are making a statement like it is a FACT! "Your site has an exploit and it's definitely an issue for your host to handle." How the hell do you know it is an exploit? You are most likely leading people down the wrong path for a resolution to the problem. Again, it is possible it is an exploit in a script, but chances are about 99% it is a Trojan on their PC.

A Trojan on a PC that logs your key strokes isn't an exploit. I see people on every board freaking out on their host that they suck because their site is getting hacked. The chances of a system wide exploit that is the full responsibility of the host are close to zero.

No one is saying that a host can't get involved and help with this type of thing. My problem is with people crying that their host sucks, when in fact they have a Trojan stealing their password. I have helped at least 20 people with this issue, and every one of them has had this Trojan on their PC. Once they got rid of the Trojan, the problem stopped.

And as far as Servage goes. By having FTP setup the way they do is not secure, and yes they need to take blame for that. However, people should be protecting their PC's and not having their user / pass being keylogged in the first place. Most hosts aren't as dumb as Servage, and have their system setup that way.

I try to make a helpful post, and be somewhat to the point about it, and you turn it into a pissing match. I don't have time to waste on someone who really doesn't know what they are talking about, turn something useful into a fight.
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Old 2007-02-26, 06:01 PM   #2
Wazdom
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twintone I think your right on the money, user not server

servage had my eyes like saucers when I read "WebDrive (S" that has to be like a valintine card for hackers LOL .. but this thread has nothing to do with servage, the site in question isn't hosted there .. it is, however, a valid example of weak technical management
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Old 2007-02-27, 01:28 AM   #3
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Originally Posted by Wazdom View Post
twintone I think your right on the money, user not server
Whether or not it's the user's fault that her site has been exploited is another matter. Who's going to advise her best on how to deal with the issue? The fucking host!
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Old 2007-02-27, 01:25 AM   #4
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Quote:
Originally Posted by twintone View Post
Right, you are making a statement like it is a FACT! "Your site has an exploit and it's definitely an issue for your host to handle." How the hell do you know it is an exploit? You are most likely leading people down the wrong path for a resolution to the problem. Again, it is possible it is an exploit in a script, but chances are about 99% it is a Trojan on their PC.
You know, Chop said a lot of good things about you, but that doesn't count for shit after your performance in this thread. Fine, you as a host don't want to assist your customers with this type thing. Go ahead and tell them they're on their own. Good for you. Her site has an exploit - she doesn't know what to do. What should my advice be? "Too bad, it's your fault, you're fucked now." I guess I'm right out of my fucking mind to tell someone to speak to their host when their site has so obviously been eploited.

I'm giving advice based on my experience with a very similar matter. I had to leave host due a server-wide exploit creating very similiar conditions. I've been there!

Never did I blame the host - or hosts in general. You can either chill out or go fuck yourself. Don't try to twist my words. You keep this shit up and it's only going to result in name-calling, you pathetic excuse for a sig whore.
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Old 2007-02-27, 08:11 AM   #5
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Quote:
Originally Posted by Useless Warrior View Post
...Fine, you as a host don't want to assist your customers with this type thing....
NOT TRUE!
I had a very similar problem to Saucy Panties just two days before hers. I couldn't log in via my FTP software to upload files. I was about ready to go to bed but shot a support ticket off to Host Head and got a response within 10 minutes. They had already checked their end and said they were secure. They said I had uploaded "malicious html" and suggested three different anti-virus programs to use to find it. I used the free one. It found this: Trojan horse Downloader.Zlob.FWR and was located here: C:\Program Files\Video ActiveX Object\uninst.exe. It deleted the Trojan, they re-set my password and I uploaded a clean index page. And yes, Norton didn't catch it. Norton's support person said Windows won't let them into certain files because they might get corrupted and not work(And some other double-talk bullshit that didn't make any sense)
This is one host I won't be leaving for a long time.


Quote:
Originally Posted by twintone View Post
...No one is saying that a host can't get involved and help with this type of thing. My problem is with people crying that their host sucks, when in fact they have a Trojan stealing their password. I have helped at least 20 people with this issue, and every one of them has had this Trojan on their PC. Once they got rid of the Trojan, the problem stopped.
And that is exactly what Host Head did.

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In your case it very well may be the host.
Self explanatory
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Old 2007-02-27, 09:01 AM   #6
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Hey Licker...two words man...'Dump Norton'.

It used to be pretty good, but these days it's a bloated piece of software that simply doesn't get the job done.

There are much better options out there, that should prevent these kinds of infections
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Old 2007-02-27, 09:36 AM   #7
Licker4U
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Quote:
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Hey Licker...two words man...'Dump Norton'.

It used to be pretty good, but these days it's a bloated piece of software that simply doesn't get the job done.

There are much better options out there, that should prevent these kinds of infections
LOL From what I just went through I learned...|shocking|
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