webair is down for me, can you access your servers?

[oast]

Originally Posted by Tommi Lee

What hosting company would you suggest?

I have 30+ other sites at Colo-cation, and haven't had to complain once in over a year! I don't like the thought of all eggs in one basket, but will probably move all (ex)WebAir sites over to them.

[Tommi Lee]

Originally Posted by oast

I have 30+ other sites at Colo-cation, and haven't had to complain once in over a year! I don't like the thought of all eggs in one basket, but will probably move all (ex)WebAir sites over to them.

Looks like an option.. I'll check this by time for my next project.. thanks!

[jonnydoe]

I am back up and running after almost 3 hours. Since I was considering upgrading now I am thinking maybe of downgrading and moving more critical stuff to colo-cation with tux...

[SmithsMedia]

Originally Posted by jonnydoe

I am back up and running after almost 3 hours. Since I was considering upgrading now I am thinking maybe of downgrading and moving more critical stuff to colo-cation with tux...

all back here too dude, I have been with webair since day one and along the way faced a few tech issues, thing is they always have sorted things out and not avoided answering calls/icq's.

3 hours is nothing, theres people who are having hosting issues the world over who would be waiting longer then that, maybe no in adult but there will be.

If anything should be enough of a reason to stick with webair, had I been replying to this thread and it was 12 hours then thats different.

This stuff just happens from time to time it comes with the profession we all choose however the trick is t be able to go do something else until things are fixed otherwise it becomes frustrating

[jonnydoe]

Originally Posted by SmithsMedia

all back here too dude, I have been with webair since day one and along the way faced a few tech issues, thing is they always have sorted things out and not avoided answering calls/icq's.

3 hours is nothing, theres people who are having hosting issues the world over who would be waiting longer then that, maybe no in adult but there will be.

If anything should be enough of a reason to stick with webair, had I been replying to this thread and it was 12 hours then thats different.

This stuff just happens from time to time it comes with the profession we all choose however the trick is t be able to go do something else until things are fixed otherwise it becomes frustrating

All good points well taken...

[Jim]

Originally Posted by SmithsMedia

all back here too dude, I have been with webair since day one and along the way faced a few tech issues, thing is they always have sorted things out and not avoided answering calls/icq's.

3 hours is nothing, theres people who are having hosting issues the world over who would be waiting longer then that, maybe no in adult but there will be.

If anything should be enough of a reason to stick with webair, had I been replying to this thread and it was 12 hours then thats different.

This stuff just happens from time to time it comes with the profession we all choose however the trick is t be able to go do something else until things are fixed otherwise it becomes frustrating

Just the fact that you said you have faced a few tech issues is enough reason to leave. This stuff does happen from time to time but webair seems to have used not only their own time but also a few more hosts. And when phone calls go unanswered, there is never an excuse for that. Even if they are using voip, there is a simple redirect to a cell phone if some problem comes up.

[SmithsMedia]

Originally Posted by Jim

Just the fact that you said you have faced a few tech issues is enough reason to leave. This stuff does happen from time to time but webair seems to have used not only their own time but also a few more hosts. And when phone calls go unanswered, there is never an excuse for that. Even if they are using voip, there is a simple redirect to a cell phone if some problem comes up.

and go where Jim, Natnet were offline for about 90 mins just two weeks ago, tons of major paysites were down and affiliate galleries. The way I see it is that we just have to get on with it and trust the people who host our sites.

In the past I have been very tempeted to move though there is not one single host who can gaurantee 100% availibilty that is unless you want to run Oracle on entire rack of servers as the major ecommerce guys do.

Service to me is the important thing and webair when their back was against the wall delivered the goods and sorted out the mess.

I hear what you are saying about unanswered calls though if they have a network issue I would much rather they fix that then answer the phone to everyone explaingin the problem.

A few tech issues in littel over 4 years is not bad, worth bearing in mind I am not the sort of person who takes bad service or being messed about lightly. This webair issue is prob only such big news as so many people use them and a lot of affiliates use them.

Its fixed, they were very helpful, you should try dealing with UK companies, we have to pay $2 per min for support and even then they do not fix it or just put you on hold and bill you for it Pipex being the worst of the worst.

Webair had an issue and they fixed it, you really can not ask for more then that.

[GonZo]

Originally Posted by SmithsMedia

and go where Jim, Natnet were offline for about 90 mins just two weeks ago, tons of major paysites were down and affiliate galleries. The way I see it is that we just have to get on with it and trust the people who host our sites.

In the past I have been very tempeted to move though there is not one single host who can gaurantee 100% availibilty that is unless you want to run Oracle on entire rack of servers as the major ecommerce guys do.

Service to me is the important thing and webair when their back was against the wall delivered the goods and sorted out the mess.

I hear what you are saying about unanswered calls though if they have a network issue I would much rather they fix that then answer the phone to everyone explaingin the problem.

A few tech issues in littel over 4 years is not bad, worth bearing in mind I am not the sort of person who takes bad service or being messed about lightly. This webair issue is prob only such big news as so many people use them and a lot of affiliates use them.

Its fixed, they were very helpful, you should try dealing with UK companies, we have to pay $2 per min for support and even then they do not fix it or just put you on hold and bill you for it Pipex being the worst of the worst.

Webair had an issue and they fixed it, you really can not ask for more then that.

I spread all of my hosting across 3 companies.
NationalNet
NakedHosting
MojoHost