Elitedollars is refusing to pay me

[Greenguy]

Originally Posted by nickbaauw

Contact page:
http://elitedollars.com/external.php...ontactus&nats=

Who do you contact first when something with payout support wasn't taken care off properly?

Vp of Sales / Chief of operations? neither one of us has been contacted

I'd contact an affiliate manager, seeing as I am an affiliate & that's what affiliate managers do.

If you want everyone to contact you, get rid of the other 5 options on the contact page.

[Allfetish]

Originally Posted by Greenie

I'd contact an affiliate manager, seeing as I am an affiliate & that's what affiliate managers do.

Same here. UNLESS there were a label which said for accounting inquiries, etc.

I have had something like this happen with another program and I decided to ICQ up the ladder for the program with a 48 hour notice that I would be going to the boards if it weren't resolved by then (payment delay over a month, two affiliate managers contacted, was seemingly lied to twice about payment being sent). Of course it was immediately resolved.

While I think that makes sense, I don't think people should have to do that. And a program shouldn't expect affiliates to have to contact five different people to get it resolved. If I have to go up the ladder and there is no good excuse for it then apparently the affiliate manager isn't doing their job.

[GonZo]

Why you guys even bother with this company amazes me.

It is me or has anyone else noticed that after a year of silence that a lot of these programs have suddenly become all about affiliate support again?

[nickbaauw]

Originally Posted by GonZo

Why you guys even bother with this company amazes me.

It is me or has anyone else noticed that after a year of silence that a lot of these programs have suddenly become all about affiliate support again?

We have 24/7 webmaster support, 24/7 member/surfer support..

Give us a try please - Im sure you'll be happy with the results.. Elitedollars is one of the hottest programs out there today

[nickbaauw]

Originally Posted by Allfetish

Same here. UNLESS there were a label which said for accounting inquiries, etc.

I have had something like this happen with another program and I decided to ICQ up the ladder for the program with a 48 hour notice that I would be going to the boards if it weren't resolved by then (payment delay over a month, two affiliate managers contacted, was seemingly lied to twice about payment being sent). Of course it was immediately resolved.

While I think that makes sense, I don't think people should have to do that. And a program shouldn't expect affiliates to have to contact five different people to get it resolved. If I have to go up the ladder and there is no good excuse for it then apparently the affiliate manager isn't doing their job.

This one case slipped through our solid system.. we apologized and made good for it....