head scratcher or am I missing something obvious

cd34 · 2010-11-01, 02:06 AM

It still sounds like your hosting company is writing a firewall rule to drop his traffic when it exceeds some connection limit. When the rule is triggered there are several different things they can do. Redirect to another site saying bandwidth exceeded, refuse connections, or, drop the traffic altogether for a period of time.

Some of the firewall rules we use (not for web), look at the number of connections within a minute. If that is exceeded, traffic from that IP is dropped until 60 seconds of inactivity from that IP. If they continue hitting every 30 seconds, it refreshes that timer. That sounds pretty similar to what you're describing.

Cathy · 2010-11-01, 07:52 AM

Quote:

Originally Posted by cd34

It still sounds like your hosting company is writing a firewall rule to drop his traffic when it exceeds some connection limit. When the rule is triggered there are several different things they can do. Redirect to another site saying bandwidth exceeded, refuse connections, or, drop the traffic altogether for a period of time.

Some of the firewall rules we use (not for web), look at the number of connections within a minute. If that is exceeded, traffic from that IP is dropped until 60 seconds of inactivity from that IP. If they continue hitting every 30 seconds, it refreshes that timer. That sounds pretty similar to what you're describing.

Ok I will pose that question.

Also we have just installed Phantom Frog .. but .. he was having this issue beforehand !!!!!

A solution would be great .. even if i was told there is no solution !!!!

raymor · 2010-11-01, 10:13 AM

That does sound like a firewall issue, or just net connection problems on his end.
You'd have to check the firewall at the same time that he's having problems.
Also he didn't say whether he checked other sites at the same time, preferably
using shift-refresh to make sure his connection isn't just flaky.

You probably need a qualified sysadmin to take a phone call from him when he's
having the trouble and check the firewall, etc.

2010-11-01, 02:06 AM	#1
cd34 a.k.a. Sparky Join Date: Sep 2004 Location: West Palm Beach, FL, USA Posts: 2,396	It still sounds like your hosting company is writing a firewall rule to drop his traffic when it exceeds some connection limit. When the rule is triggered there are several different things they can do. Redirect to another site saying bandwidth exceeded, refuse connections, or, drop the traffic altogether for a period of time. Some of the firewall rules we use (not for web), look at the number of connections within a minute. If that is exceeded, traffic from that IP is dropped until 60 seconds of inactivity from that IP. If they continue hitting every 30 seconds, it refreshes that timer. That sounds pretty similar to what you're describing. __________________ SnapReplay.com a different way to share photos - iPhone & Android

2010-11-01, 10:13 AM	#3
raymor The only guys who wear Hawaiian shirts are gay guys and big fat party animals Join Date: Jan 2004 Posts: 178	That does sound like a firewall issue, or just net connection problems on his end. You'd have to check the firewall at the same time that he's having problems. Also he didn't say whether he checked other sites at the same time, preferably using shift-refresh to make sure his connection isn't just flaky. You probably need a qualified sysadmin to take a phone call from him when he's having the trouble and check the firewall, etc. __________________ Ray Morris support@bettercgi.com Strongbox/Throttlebox & more TXDPS #A14012