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Old 2013-09-30, 08:59 AM   #1
Cleo
Subversive filth of the hedonistic decadent West
 
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Join Date: Mar 2003
Location: Southeast Florida
Posts: 27,936
Looks like the size of bugs in south Florida.


Got to love banking support these days. I tried to make changes to my BofA alerts but that screen is locked until you verify by providing your card info. Trouble is I have a half dozen cards with them and it doesn't say which card to use and none of the ones I entered were accepted so I was forced to use their not so wonderful online chat.
Quote:
...
Albert: Terri, after reviewing your account details I do not see any issue with "e-alerts" on your account. However I am not denying with any of your point as well.
Albert: May I know the last four digits of the card which you are using?
You: I just want to turn off "Your Mobile Check Deposit is processing"
You: ######
You: That is my debit card for my biz account
Albert: Thank you for confirming it.
Albert: If you wish to change e-alert settings for your account I can provide you with the steps. However the mobile check deposit which you are referring for #### is already added to your account and can not be stopped.
You: I'm not trying to stop any past deposit. I just don't want to get an email every time I use my iPhone to make a deposit. I never received mail for this until about a week ago. Now every time I make a mobile deposit I get mail a few minutes later.
Albert: If you allow I can certainly deactivate the alerts for you.
Albert: Will that be fine with you?
You: That would be great
Albert: It's done.
Albert: I am glad with the level of cooperation and support you have offered to resolve your question.
You: thank you
Albert: Most welcome.
Last text message receivedAlbert: I strive to provide excellent assistance. Is there anything else I may assist you with today?
You: That's it
I'm guessing English isn't their first language. I left out the back and forth runaround that got me to the part that I posted.

Watched the Breaking Bad finale. Can't believe that he became a lumberjack... oh wait, that was Dexter. Actually I thought the finale was very good.


Just a day of work planed with my foot elevated on a heating pad. I've actually got a half decent pulse in my foot again so I guess all the things that I'm doing is helping but I'm far from right again.
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