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Old 2005-10-24, 12:30 PM   #1
Altheon
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My friends CC expired so they could not renew his domain automatically. Needless to say it expires. He logs on to their website and his domain is no longer there to manually renew. Freaked out he calls them up and the customer service guy explains that he will have to pay an $85 fee to reactivate his account and get his domain back. Currently the domain is in the "redemption period". Godaddy will not let him renew it for their standard fee and are insisting on the full $85.

I've never had problems with them but after my friend's fiasco I'm not sorry that I'm moving my domains over to The Planet for $2.00 less.
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Old 2005-10-24, 03:04 PM   #2
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Quote:
Originally Posted by Altheon
My friends CC expired so they could not renew his domain automatically. Needless to say it expires. He logs on to their website and his domain is no longer there to manually renew. Freaked out he calls them up and the customer service guy explains that he will have to pay an $85 fee to reactivate his account and get his domain back. Currently the domain is in the "redemption period". Godaddy will not let him renew it for their standard fee and are insisting on the full $85.

I've never had problems with them but after my friend's fiasco I'm not sorry that I'm moving my domains over to The Planet for $2.00 less.
well thats cheap. I use directnic for all my domains. like i said up top sis got this domain herself. Anyway I let a domain expire not knowing until the chat last week that it was worth something for trades. When I contacted directnic about getting it back (it is in the time frame for me to get it, its just sitting in the registar) I was sent a mail telling me I would have to pay $185 to get it out and then the $15 to re-register it. Or I could let it sit and die and then get it again, which at that point the age of the domain is wasted and just like I bought a new one. Well you live and learn. That wont be happening again..
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Old 2005-10-24, 12:29 PM   #3
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Well they will be reported to the BBB and CA. Just so they can get those lovely letters.
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Old 2005-10-24, 02:28 PM   #4
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for .com's net and org's we use mydomain.. for the .ca's its domainsatcost.ca... almost 90% of our customers are registered through them and never had any problems... the other 10 are people who moved over from other hosts but as soon as their domain renewals come up we transfer them over to these two.. but then again we just use them as registrars, we run everything else including dns...
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Old 2005-10-24, 07:46 PM   #5
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I'm started to worry about using GoDaddy! Should I be worried? I've got over 50 domains registered with them but hosting elsewhere. Is it time to worry? Even if I'm hosted elsewhere? I've used them about 2 years now.
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Old 2005-10-24, 08:22 PM   #6
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Quote:
Originally Posted by GenXer
I'm started to worry about using GoDaddy! Should I be worried? I've got over 50 domains registered with them but hosting elsewhere. Is it time to worry? Even if I'm hosted elsewhere? I've used them about 2 years now.
Hosting and registrar have nothing to do with one another unless you register through your host.
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Old 2005-10-24, 08:11 PM   #7
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RE: "Most times with hosting, you do get what you pay for." I disagree. Although the worst I host I have ever used was the cheapest, the second worst was the most expensive. And none of the hosts I have had that were in the top 25% price wise are as good as the main one I use now, which is in the mid range price.

However to put the cat amongst the pigeons: The way to get the best host is to look outside the USA. None of the American hosts I have used were as good as the best European ones, regardless of price.
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Old 2005-10-24, 08:36 PM   #8
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RE "Hosting and registrar have nothing to do with one another unless you register through your host." GoDaddy do both domain registration and hosting (most registers do hosting as well).

GenXer - Yes I would worry. It does not matter who your host is, if the domain goes tits-up the DNS servers will not send the traffic to that host.
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Old 2005-10-28, 12:08 AM   #9
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i've never had a problem with godaddy, i dont keep all my domains there though because of the stories i've heard.
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