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Old 2006-04-25, 03:46 PM   #1
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Unhappy NATS Question About Rebill Totals

As you can guess, I'm getting ready to do another stats run

Does anyone know if there is a way in NATS for an affiliate to get the number of rebills a specific signup/member generated?

I clicked on everything I could find in the Summary & Detailed Stats areas, but I can't find it (assuming it does exist)
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Old 2006-04-25, 04:10 PM   #2
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There has to be a way to get the rebill data, because StatsRemote does it for NATS programs, but I sure don't see a way to get it from the NATS admin.
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Old 2006-04-25, 06:17 PM   #3
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All I can find is the total number of rebills, which is not what I need

Example: if I run all time totals & see 10 signups & 5 rebills, was that 1 member rebilling 5 times? 5 members rebilling once each? Somewhere in the middle?
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Old 2006-04-25, 06:21 PM   #4
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I believe that information is...um...cough...shaved from the data.

Poke poke. Nudge nudge. Know what I mean...
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Old 2006-04-27, 02:32 AM   #5
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Quote:
Originally Posted by Greenguy
All I can find is the total number of rebills, which is not what I need

Example: if I run all time totals & see 10 signups & 5 rebills, was that 1 member rebilling 5 times? 5 members rebilling once each? Somewhere in the middle?
Yo dood...yes, you can do that. All you need to do is go to the stats page:

http://www.natsprogram.com/stats.php

Then click:
[ View Detailed Stats Reports ]

You will be taken to this URL:
http://www.natsprogram.com/stats_detailed.php

There you will see a dropdown box and you have to pull the data by trials, no trials, console, no console...I wish you could just see it all at once, but for some reason you can't.

It gives good detail though.

Hope that helps.
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Old 2006-04-27, 02:33 AM   #6
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Quote:
Originally Posted by Useless Warrior
I believe that information is...um...cough...shaved from the data.

Poke poke. Nudge nudge. Know what I mean...
No I don't know what you mean. Please expound on your theory.

Make sure to include FACTS.
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Old 2006-04-27, 06:56 AM   #7
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Actually UW, there're probably enough records to pull out that info from the database, but affiliate stats are a whole other unerverse

The lack of retention stats for affiliates is present not only in NATS So far, I haven't seen a single (non-CCbill) system that says: you have 10 signups, 2 of them rebilled for 3 months or something like that, not to mention the fact that many stats system don't make any difference between conversion and rebill, so 3 rebills can actually mean 3 conversions from trial to monthly. You need to have the stats listed day by day and track manually what is what and in the end your calcs may not be 100% correct

Andrew
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Old 2006-04-27, 07:00 AM   #8
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Quote:
Originally Posted by xxxjay
Yo dood...yes, you can do that. All you need to do is go to the stats page:...
That's not the info I'm looking for - like I said above, I found that option already, but it doesn't tell me enough info. I'd like to know the info on each member - how long they stayed, how many rebills, etc.

I've been told by others that the program can access this data, but then I'd have to go around to all of them & ask them to send me the data & trust that they'd not fudge the numbers when they sent it over (which I assume would be very tempting) so that's out the window.

And it's not just NATS - I don't see this option in any of the programs I'm goring thru now, which sorta sucks from a stats publishing POV.

I have to admit, CCBill is by far the best admin as far as revshare program's go - almost all the info you need is in there.
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Old 2006-04-27, 07:01 AM   #9
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Quote:
Originally Posted by Greenguy
I have to admit, CCBill is by far the best admin as far as revshare program's go - almost all the info you need is in there.
If it only cascaded with Epoch
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Old 2006-04-27, 07:19 AM   #10
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Quote:
Originally Posted by xxxjay
No I don't know what you mean. Please expound on your theory.

Make sure to include FACTS.
Yo - Dude - Bro - whatever, don't be so offended. Have a sense of humor.

I didn't ask for facts when you said this:
Quote:
Originally Posted by xxxjay
We use NATS and our peanut-sized brains are smart enough to modify it to shave you.
http://www.greenguysboard.com/board/...91&postcount=3

I meant it as a joke and I was speaking to GG and not directing towards any certain program. Don't be so damned paranoid.
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Old 2006-04-27, 10:00 AM   #11
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While we're building a nats wishlist, how about a detailed check breakdown? You know, things like

-processing % charged to the affiliate
-check writing fees
-other 'operating expenses' charged to the affiliate

I like transparency :-)
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Old 2006-04-27, 12:49 PM   #12
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Quote:
Originally Posted by emmanuelle
-other 'operating expenses' charged to the affiliate
Oh, yes. A $3.00 "check processing fee"?? Tell ya what, sponsors. I'll fill out the checks for ya personally & you can pay me a mere $1.00 per check for the service, thereby saving your affiliates $2.00 per pay period and making me a nice $30-$40 an hour.

If processing checks really costs you $3.00 per, you're getting ripped off by your processing firm.
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Old 2006-04-27, 02:54 PM   #13
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Quote:
Originally Posted by Greenguy
That's not the info I'm looking for - like I said above, I found that option already, but it doesn't tell me enough info. I'd like to know the info on each member - how long they stayed, how many rebills, etc.

I've been told by others that the program can access this data, but then I'd have to go around to all of them & ask them to send me the data & trust that they'd not fudge the numbers when they sent it over (which I assume would be very tempting) so that's out the window.

And it's not just NATS - I don't see this option in any of the programs I'm goring thru now, which sorta sucks from a stats publishing POV.

I have to admit, CCBill is by far the best admin as far as revshare program's go - almost all the info you need is in there.
Ahh, I get ya. You want CCBill level detail. Yeah, that will spoil ya'.
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Old 2006-04-27, 02:59 PM   #14
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Quote:
Originally Posted by emmanuelle
While we're building a nats wishlist, how about a detailed check breakdown? You know, things like

-processing % charged to the affiliate
-check writing fees
-other 'operating expenses' charged to the affiliate

I like transparency :-)
I'm not sure about other sponsors, but we eat all of those costs after you pay you your percentage.
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Old 2006-04-27, 03:01 PM   #15
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Quote:
Originally Posted by lassiter
Oh, yes. A $3.00 "check processing fee"?? Tell ya what, sponsors. I'll fill out the checks for ya personally & you can pay me a mere $1.00 per check for the service, thereby saving your affiliates $2.00 per pay period and making me a nice $30-$40 an hour.

If processing checks really costs you $3.00 per, you're getting ripped off by your processing firm.
A lot of sponsors don't even pay on checks becasue so many of them bounce. Up until recently, my favorite program ever didn't pay on checks unless their ratios started to suck and they needed to make the numbers look better.

Sad but true.
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Old 2006-04-27, 03:06 PM   #16
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Quote:
Originally Posted by xxxjay
A lot of sponsors don't even pay on checks becasue so many of them bounce. Up until recently, my favorite program ever didn't pay on checks unless their ratios started to suck and they needed to make the numbers look better.

Sad but true.
Oh, that's not what I mean. I mean a $2.95 deduction for processing the check the sponsor sends the affiliate! MNP Enterprises (MeatCash) does that, and they aren't the only one.
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Old 2006-04-27, 03:16 PM   #17
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Quote:
Originally Posted by xxxjay
I'm not sure about other sponsors, but we eat all of those costs after you pay you your percentage.

That's great
I wish that nats made those numbers transparent though. It would enhance affiliate confidence in the programs they promote. From what I've seen, there are so many variables, and this combined with a lack of disclosure might cause affiliates to distrust programs using nats.
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Old 2006-04-27, 09:39 PM   #18
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Quote:
Originally Posted by emmanuelle
That's great
I wish that nats made those numbers transparent though. It would enhance affiliate confidence in the programs they promote. From what I've seen, there are so many variables, and this combined with a lack of disclosure might cause affiliates to distrust programs using nats.
Honestly, it would be fairly hard to fudge the processing fees in NATS. There is a data link straight to Paycom and CCBill that computes the transaction amounts. So, whatever you get from the program will show in NATS pre-deductions.

When we get the checks from the billing companies...that is when you see the 12-13% missing.
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Last edited by xxxjay; 2006-04-27 at 09:42 PM..
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Old 2006-05-06, 01:57 AM   #19
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No you can't, even as a program without looking at a individual user the rebill data you can't get a breakdown of length of rebills etc, just total processed that day...

Nats is awesome affiliate software, and it actually collects alot of data, now we just need to be able to have that data in more reports, which I'm told they are going to be adding them in the near future...
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Old 2006-05-06, 02:00 AM   #20
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Quote:
Originally Posted by xxxjay
Honestly, it would be fairly hard to fudge the processing fees in NATS. There is a data link straight to Paycom and CCBill that computes the transaction amounts. So, whatever you get from the program will show in NATS pre-deductions.

When we get the checks from the billing companies...that is when you see the 12-13% missing.
Exactly, NATS does great job of protecting affiliates, almost to the point it makes it tough for honest programs sometimes to do certain things(like pay a affiliate early), but in the end its good to know it does a excellent job of making sure affiliates get paid whats due them...
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