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Old 2004-10-08, 07:55 AM   #1
kristian
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Is There An Epassporte ICQ Contact?

I think I might have a problem. Maybe Rand or someone like that has ICQ?
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Old 2004-10-08, 08:44 AM   #2
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The best way to get a hold of them is thru their little email system - every time I had to do anything with them, they told me to use it (I guess so they can verify it is actually you)
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Old 2004-10-08, 08:59 AM   #3
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Quote:
Originally posted by Greenguy
The best way to get a hold of them is thru their little email system - every time I had to do anything with them, they told me to use it (I guess so they can verify it is actually you)
That's reasuring to know. I'll give my email a little longer then (it's been less than an hour anyway).
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Old 2004-10-08, 12:31 PM   #4
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Let me know if you don't hear back from ePassporte customer service within the next hour. They usually reply pretty quickly unless there are unusual circumstances.

I don't want to post my ICQ, but you can send me an email at Rand @ Paycom (dot) net if you need my help.
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Old 2004-10-08, 12:46 PM   #5
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Quote:
Originally posted by Rand
Let me know if you don't hear back from ePassporte customer service within the next hour. They usually reply pretty quickly unless there are unusual circumstances.

I don't want to post my ICQ, but you can send me an email at Rand @ Paycom (dot) net if you need my help.
Hi Rand,

Thank you very much for offering assistance. I've waited over 6 hours for a reply from epassporte. The situation is potentially quite serious, so I've sent an email to you with the details. Hope you can help.
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Old 2004-10-08, 01:12 PM   #6
Rand
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Kristian,

I found the problem and have sent you an email explaining the issue to your ePassporte email address.

Your account status is excellant.
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Old 2004-10-08, 01:34 PM   #7
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Quote:
Originally posted by Rand
Kristian,

I found the problem and have sent you an email explaining the issue to your ePassporte email address.

Your account status is excellant.
Hi Rand,

I hate to say it, but your email still hasn't come through. Maybe there's a problem with me receiving emails?
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Old 2004-10-08, 01:45 PM   #8
Rand
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Quote:
Originally posted by kristian
Hi Rand,

I hate to say it, but your email still hasn't come through. Maybe there's a problem with me receiving emails?
No... the problem is with my damn email client. It queues messages sometimes.

Check again, you should have it now.
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Old 2004-10-08, 01:51 PM   #9
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Quote:
Originally posted by Rand
No... the problem is with my damn email client. It queues messages sometimes.

Check again, you should have it now.
Rand,

Got it! I just want to thank you for clearing up the situation for me, and let you know how much I appreciate the time you've given me. I can't imagine how busy you must be, so for you to go out of your way, and help me one-to-one is truly amazing. Thank you again and all the very best to you.
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Old 2004-10-08, 02:19 PM   #10
Rand
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Quote:
Originally posted by kristian
Rand,

Got it! I just want to thank you for clearing up the situation for me, and let you know how much I appreciate the time you've given me. I can't imagine how busy you must be, so for you to go out of your way, and help me one-to-one is truly amazing. Thank you again and all the very best to you.
Just here to help.

Thanks Kristian.
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