new topbucks design

[TopbucksTrixxxi]

--I'm going to answer below the questions/statements GeorgeTH--


since you seem to be hanging around here keeping an eye on this thread, and I never find the time any other way, may I ask a few questions? I only came back to you about 2 months ago; I used to have an account back in 1999/2000 (then TopCash?) which was shut down when one period (I was overseas!) I didn't reach the required 10 sign-ups per fortnight - - - now I'm doing much worse with you guys...

-- We want your traffic - get in contact with your account manager to look over your traffic & work with her to get suggestions on improving the conversions/ratios! I can have your account manager (if it's not myself) get in contact with you to look take a look and help you change that!


My questions:
1. Is it right that your initial sign-up pages don't show any $ amounts, but ask straight away for username/password/email?

-- It creates a need for the surfer to know what the price is & it is calling him to action & form a relationship with the site.


2. don't you think that this is rather scaring people away? I would wanna know how much I'm in for before I take the initial step to a sign-up and supply my email address!

-- The objective is for the surfer to take action and show his commitment. Our non-action calls for an action/reaction, in this case for him to give his information if he's interested in knowing what a membership entails. Once he's done that an alliance with the site is formed. By the time he gets to the next page, he's formed the relationship by giving a part of himself and if there is room on his credit card, he will join.


3. Could this in any way be related to my shocking ratios?

-- With all due respect, I think there can be many factors to low conversions (traffic source/market segment/language). If it didn't convert well or there was a concern on it's ability to convert the traffic, our Marketing & Development departments would have been forced to change it.

--GeorgeTH - I should be back online in about 6 hours - please note my ICQ 298857631 or MSN: trixxxia |at| hotmail.com or by email at patrizia \at/ seekio.com - send me your account number so we can take a look at the history & we'll work with you to make pro-active changes to help your conversions.

If you don't want to discuss this in public please send me a mail to george| at |tropicheat.com - thanks for your time!

--My pleasure