Warning to other CCBill users

[Torn Rose]

The few years we did accept online checks our returned check for them was easily 30%, compared to .4% in credit card chargeback.

We stopped offering them since I think CCBill’s scrub policy in regards to online checks makes it way to easy for people to signup under false names (Harry Bawls, Jay Feidler (the day after he signed a large contract with the Dolphins) and even a H. Jay Simpson) and so they get free access for a few days and then when it finally processes and finds out that it is indeed false information and kills the username, they have already had access to our site for 3-4 days and once the username is killed they just do it again.

I would say 50% of all returned checks that we have had are from 2 people who just repeated the process over and over and a few times posted their usernames on password boards so we lost a lot of BW over nothing.

I just wanted to point this out to people who no longer offer online checking so when/if it does happen they know how and why and what they can do to stop it.

[lassiter]

Originally Posted by Torn

The few years we did accept online checks our returned check for them was easily 30%, compared to .4% in credit card chargeback.

Y'know, when we had a small selection of paysites (now closed), we went through three different third-party billers, and I remember that every one of 'em promoted the online check option as a selling point - explaining that "unlike CCs, you don't incur chargeback problems with online checks." This seemed absurd to me at the time, but every one of the sales people there insisted that they were so much better and safer.

[juggernaut]

Originally Posted by lassiter

This seemed absurd to me at the time, but every one of the sales people there insisted that they were so much better and safer.

LOL agreed. lol My online checking account allows me to cancel a check online or well you can just call the bank. For mysite cam shows thats a total no no. Right after the show, cancel check. sureeeeee. Took that option off the site with in 3 hours of getting sign up with ccbill lol. Never again lol

[Verbal]

Originally Posted by juggernaut

LOL agreed. lol My online checking account allows me to cancel a check online or well you can just call the bank. For mysite cam shows thats a total no no. Right after the show, cancel check. sureeeeee. Took that option off the site with in 3 hours of getting sign up with ccbill lol. Never again lol

That sucks Juggernaut... I was always under the impression checks were less prone to fraud, but apparently not, erf. Don't Cam sites see a bit higher chargeback ratio in general though?