My experience with epassport (Yes its rubbish)

[DangerDave]

So has anyone be contacted by Epassporte?

They know about this thread....
Their rep has posted in it....

..but has anyones problems been addressed?

Classic Epassporte... keep their head in the sand and cross their fingers

EP WAKE UP - people are trying to do business with you!

[Keyser Soze]

Originally Posted by DangerDave

So has anyone be contacted by Epassporte?

They know about this thread....
Their rep has posted in it....

..but has anyones problems been addressed?

Classic Epassporte... keep their head in the sand and cross their fingers

EP WAKE UP - people are trying to do business with you!

Dave
ePassporte is currently working to improve our customer support. If you are experiencing difficulties we ask that you contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at marketing@ePassporte.com. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your ePassporte username, your phone number and the issue you would like us to look into.

I posted earlier in this thread that people were welcome to contact me directly and I would do my best to answer their questions or get them in touch with the right people.
I have had people contacting me every day but I don't know if any of the people here have contacted me.

If you have any questions or problems feel free to contact me.

[juggernaut]

Originally Posted by Keyser Soze

Dave
ePassporte is currently working to improve our customer support. If you are experiencing difficulties we ask that you contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at marketing@ePassporte.com. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your ePassporte username, your phone number and the issue you would like us to look into.

I posted earlier in this thread that people were welcome to contact me directly and I would do my best to answer their questions or get them in touch with the right people.
I have had people contacting me every day but I don't know if any of the people here have contacted me.

If you have any questions or problems feel free to contact me.

Well if you can do anything about my problem that would be great. I'm a legit businessman who just got screwed, like you guys and some poor guy. If I would have known about the protection that came along with a business account I would have disregarded the advice I was given by one of your sales reps about not really needing one unless I was moving a shitload of money. I don't know what else I would need to send your company to prove I'm not in business to rip people off but if dinner in my house would work, your more then welcome to stop by.

[Keyser Soze]

Originally Posted by juggernaut

Well if you can do anything about my problem that would be great. I'm a legit businessman who just got screwed, like you guys and some poor guy. If I would have known about the protection that came along with a business account I would have disregarded the advice I was given by one of your sales reps about not really needing one unless I was moving a shitload of money. I don't know what else I would need to send your company to prove I'm not in business to rip people off but if dinner in my house would work, your more then welcome to stop by.

Well not much I can do there other than pm you the email of the person handling business accounts which I am doing now.