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Old 2006-01-23, 02:22 PM   #1
guestcam
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Quote:
Originally Posted by chilihost
I have used AEBN for years and have never had any problems with them. They are good value!

cheers,
Luke
so then you would not have had any need to request help from customer support?

anyway, I am pretty sure this topic has been covered, answered, and put to bed................
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Old 2006-01-23, 06:50 PM   #2
GonZo
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Quote:
Originally Posted by guestcam
so then you would not have had any need to request help from customer support?

anyway, I am pretty sure this topic has been covered, answered, and put to bed................
I am still availible to help you with your problem.
What was it again you were calling support for help with?
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Old 2006-01-24, 06:05 PM   #3
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Overall I like them. I've had a few customers that just keep coming back every month to watch a movie or two. The payouts come on time and in full.

As far as customer support goes it's better than a lot of companies I've tried to contact i.e. at least they get back to me. Of course if you want them to do something like a custom theater, then get ready for a very, very, very long wait.

-A
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Old 2006-01-25, 03:22 AM   #4
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Quote:
Originally Posted by Altheon
Overall I like them. I've had a few customers that just keep coming back every month to watch a movie or two. The payouts come on time and in full.

As far as customer support goes it's better than a lot of companies I've tried to contact i.e. at least they get back to me. Of course if you want them to do something like a custom theater, then get ready for a very, very, very long wait.

-A
Actually Altheon, we got our theaters back in about 24 hours or so. Granted they approached us to do them, but the turnaround was like lightning.

Maybe you just inherited a 'shelf rep' instead of a 'core rep' ?
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