Epassporte test

[Jim]

Originally Posted by Greenguy

There is no way in hell they will email you the password for your account - especially to an email addy other than the one that's on the account

Thought the same thing. Especially when the site said to call. But, as I said, I followed their directions to the letter. Why they couldn't give the directions on the website, I'll never know. It would seem that doing it on the phone would have been the way to go. I told them my account number on the card, the middle 8 numbers on the physical card and answered the security question.

I forgot to mention, I only got these instructions after the person I spoke to told me to email them from the email address I could no longer access After I mentioned that was no longer my email, then I was told the instructions.

Here is what I expected...
A fax showing who I was and the answer to my security question.

As time goes by, I am starting to chalk this up to another epassporte customer service rep that doesn't know what the hell he is talking about. But we will see.
It has now been 25 hours and 5 mins since I sent the request.