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Old 2006-05-03, 03:37 PM   #1
Jim
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On another note, I lost my password to ing. When I clicked on lost password, it asked for my account number, my ssn, my security answer and they allowed me to change my password online without email. It was basically the same with paypal.

My best suggestion to epassporte is to take the outragious load fees and put just a little towards customer service. How many customer service problems do they have to hear about before they finally do something?
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Old 2006-05-04, 01:43 AM   #2
plateman
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well I called back to speak with a customer service manager, to ask why the stiff 35.00 to replace a lost card and they said thats just the way the owner of the company wants it.... So then I say - I feel like closing my account... and they say nothing.... another dont care company that would rather loose my future buiness rather than wave the fee, I even asked to split it... And sorry there's nothing we can do shit... they say...

2.00 for a pay, 2.00 for a atm withdraw, and possible terminal feees. then a high ass load fee.... and 35.00 for a lost card,

did I miss anymore HIGH ass fees with them... next they will want 5 cents to log on to your account to check your balance...

and dont no one say You shouldnt have lost your card

Thats the first CC card or any other card I lost in my life...bastards
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