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Old 2006-07-26, 10:42 PM   #1
RedCherry
Of all the things I've lost, I miss my mind the most.
 
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Quote:
Originally Posted by juggernaut
I would be contacting that company right away. Never know, could be a fauly batch of routers they tossed out. Had the same thing happen to a few Dell servers (1650's) a few years back. Dell said there was nothing wrong with them, then came out with a notice they had bad chips that was overheating and causing fans to cut out, then causing small smoke alarms. LOL We ended up getting over 60 servers replaced with 1850's for free and they were upgraded with 512k more worth of ram and and extra 100 gigs.
someone else told me to call the company, and I'm going to do that tomorrow. I agree, that is bizzare.
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Old 2006-07-26, 10:51 PM   #2
sue-fl
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Wow very bizzare! I'm thankful it happened during the day for you also, that could have been awful! Gald you caught it and your up and running
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Old 2006-07-27, 01:08 AM   #3
MrYum
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Holy crap V! Yea, very glad it happened during the day and while you were home |shocking|
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Old 2006-07-27, 02:06 AM   #4
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I once had an aquarium start on fire, but never a router. (stupid fucking fish broke the heater) If any electric appliance in this house has a fault and starts to burn, the first thing I'm doing is running to the backyard for some kindling.
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Old 2006-07-30, 12:03 PM   #5
digifan
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Quote:
Originally Posted by Useless Warrior
I once had an aquarium start on fire.
Oh boy...

I always switch off everything before going to bed. Maybe I am paranoid but I feel safe only this way.
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Last edited by digifan; 2006-07-30 at 12:08 PM..
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Old 2006-07-30, 09:24 PM   #6
RedCherry
Of all the things I've lost, I miss my mind the most.
 
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I got this from Linksys after I sent them a letter telling them about it:
Virginia,


Thank you for contacting Linksys Technical Support.

We humbly apologize for the inconvenience you experienced. We took note of your complaint, and we will do our best to improve the quality of service we provide.

If you have any further questions, feel free to visit our knowledge base at http://www.linksys.com/kb or send us an e-mail at support@linksys.com so that we can assist you. Once you get to the Knowledge Base section, either type in the Answer ID or the keywords under Search Text and click Search.


Sincerely,


Christian Lara C. Diamante
Badge ID 13285
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Old 2006-07-31, 01:15 AM   #7
MrYum
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Quote:
Originally Posted by RedCherry
I got this from Linksys after I sent them a letter telling them about it:
Virginia,


Thank you for contacting Linksys Technical Support.

We humbly apologize for the inconvenience you experienced. We took note of your complaint, and we will do our best to improve the quality of service we provide.

If you have any further questions, feel free to visit our knowledge base at http://www.linksys.com/kb or send us an e-mail at support@linksys.com so that we can assist you. Once you get to the Knowledge Base section, either type in the Answer ID or the keywords under Search Text and click Search.


Sincerely,


Christian Lara C. Diamante
Badge ID 13285
Well, that's a damn disappointing response

I run a Linksys here too and have always thought better of them than to send out a canned reply when their product could have caused serious damage to your home and/or personal safety...grrrrr

Honestly V, think I'd be doing some searches to find higher contacts at Linksys...email...phone...something. Hell, call corporate headquarters...not tech support. You're dealing with idiot minions that obviously don't give a shit. It's time to gnaw on someone that can actually walk and chew gum at the same time
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