Greenguy's Board


Go Back   Greenguy's Board > Chit Chat
Register FAQ Calendar Today's Posts

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
Old 2006-07-30, 09:24 PM   #1
RedCherry
Of all the things I've lost, I miss my mind the most.
 
RedCherry's Avatar
 
Join Date: Apr 2004
Location: Middle of the Desert, Pahrump, NV
Posts: 3,187
Send a message via ICQ to RedCherry
I got this from Linksys after I sent them a letter telling them about it:
Virginia,


Thank you for contacting Linksys Technical Support.

We humbly apologize for the inconvenience you experienced. We took note of your complaint, and we will do our best to improve the quality of service we provide.

If you have any further questions, feel free to visit our knowledge base at http://www.linksys.com/kb or send us an e-mail at support@linksys.com so that we can assist you. Once you get to the Knowledge Base section, either type in the Answer ID or the keywords under Search Text and click Search.


Sincerely,


Christian Lara C. Diamante
Badge ID 13285
RedCherry is offline   Reply With Quote
Old 2006-07-31, 01:15 AM   #2
MrYum
Arghhhh...submit yer sites ya ruddy swabs!
 
MrYum's Avatar
 
Join Date: May 2004
Location: Sunny Florida!
Posts: 5,108
Send a message via ICQ to MrYum
Quote:
Originally Posted by RedCherry
I got this from Linksys after I sent them a letter telling them about it:
Virginia,


Thank you for contacting Linksys Technical Support.

We humbly apologize for the inconvenience you experienced. We took note of your complaint, and we will do our best to improve the quality of service we provide.

If you have any further questions, feel free to visit our knowledge base at http://www.linksys.com/kb or send us an e-mail at support@linksys.com so that we can assist you. Once you get to the Knowledge Base section, either type in the Answer ID or the keywords under Search Text and click Search.


Sincerely,


Christian Lara C. Diamante
Badge ID 13285
Well, that's a damn disappointing response

I run a Linksys here too and have always thought better of them than to send out a canned reply when their product could have caused serious damage to your home and/or personal safety...grrrrr

Honestly V, think I'd be doing some searches to find higher contacts at Linksys...email...phone...something. Hell, call corporate headquarters...not tech support. You're dealing with idiot minions that obviously don't give a shit. It's time to gnaw on someone that can actually walk and chew gum at the same time
MrYum is offline   Reply With Quote
Old 2006-07-31, 01:33 AM   #3
Toby
Lonewolf Internet Sales
 
Toby's Avatar
 
Join Date: Mar 2005
Location: Houston
Posts: 4,826
Send a message via ICQ to Toby
Quote:
Originally Posted by MrYum
...think I'd be doing some searches to find higher contacts at Linksys...email...phone...something. Hell, call corporate headquarters...not tech support. You're dealing with idiot minions that obviously don't give a shit. It's time to gnaw on someone that can actually walk and chew gum at the same time
I agree... time to move up the food chain a few levels
Toby is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 10:25 PM.


Mark Read
Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
© Greenguy Marketing Inc