Aebn

[Bishop]

Originally posted by HarryMuff
Has this happened to anyone else? My AEBN stats stopped updating on the 20th of Feburary 2004, I don't use them much but I even forced 2 hits there yesterday and that was not even recorded. Emailed them but got no reply, goodbye AEBN

Ok you are correct. If you login to your account and go to 'Site Traffic' and then 'by Banner' you will see that it stopped showing your clicks as of 2/20. I just talked to the database admin and he explained that he had turned it off to update something and forgot to turn it back on. ALL the stats are saved in logs so we have ALL that information. He has restarted that job and it should update on the site in a few hours. It has to go through all the logs since the 20th and then post it.. may take a little while. Check back later today and your stats should read properly.

You have been the only person to notice that portion of the tracking was not working correctly. Nobody else had mentioned it to anyone around here otherwise it would have been corrected sooner. Once we became aware of the problem you can see how quickly it got fixed.

In the future if you have a problem please contact me. Going to any message board and posting concerns should be your last resort. If you go to the AEBN website you will find lots of contact email addresses and even phone numbers to the office.

I would still like to know who you sent an email to regarding this problem.. and how many emails you sent. If you would forward that information to me at bishop@aebn.net I would really appreciate it. We have a small army of people here keeping this site up and operational. I want to know who dropped the ball. When did you first try to contact someone about this?