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Old 2003-08-29, 07:22 PM   #1
Jim
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Hosting GreenguyandJim and Link-O-Rama

We have decided to do this publicly. Greenguy and I are looking for a new hosting company. We will be accepting offers at greenguyandjim@greenguysboard.com for hosting greenguysboard.com, link-o-rama and many others.

There are a few things we do not want to hear from support of any prospective company. Here is a short list to give you the idea.

An answering machine when we call for support
No answer when calling
I am the NT guy, our UNIX guy won't be in until tomorrow.
Yes, we have 24 hour support, here is my cell number.
That is not our responsibility, it's your techs.
I'm sorry, we don't do backups.
One of your servers needs a part. I just sent a guy downtown.
We don't offer telnet because we can't track the amount of bandwidth you use with it.
We don't offer remote rebooting

We will need at least 3 servers. We will need mirroring, secure shell, mail/pop server for all domains and daily backups. We will be moving in excess of 300 domains. When we move, we don’t want to touch a thing and we don’t want any downtime. We will also need to contact some of your biggest clients.

While the cost of hosting is a factor, the features will mean more to us than anything else. We are both strong believers in “you get what you pay for”. As you can see from above, we are really not asking for much. We want guarantees that if there are any problems, they will be taken care of quickly and nothing will ever be lost. If you can give us more than we are asking for, please mention that in your proposal. We are anxious to move but we do have time to make the right decision.
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Old 2003-08-29, 08:09 PM   #2
Dr Bizzaro
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The only time I EVER gave hosting advice is when I was with Al, at Strictly.

Now that they sold to another company, I am not comfortable enough to recomend them. Sorry guys. Good luck in the search.
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Old 2003-08-29, 08:25 PM   #3
bret
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Jim. You have a pm.
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Old 2003-08-29, 11:04 PM   #4
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Jim,

I spoke with my host in regards to this thread, he will be contacting you within the next few, Im not gonna pump anyonthing or anyone and say they are this and are not that. What I will say is I never once in the last 2 years have gotten any of the bullshit excuses above, and my stuff is always up thank
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Old 2003-08-29, 11:13 PM   #5
Cleo
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Well I think you already know that I'm at M3 Server. They have always been there when I needed then and I'm very happy with them. I have two dedicated box with them.

When I accidentally deleted a domain on a Sunday evening they had me backup from their backup within a few hours, never even needed my backup.
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Old 2003-08-29, 11:56 PM   #6
MrsHackula
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I agree with Cleo. When hubby was trying to upgrade our posting board and the database became corrupt, M3 Server had it back up and running in no time from their daily backup.
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Old 2003-08-30, 12:32 AM   #7
The Other Steve
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Marie and I can't speak too highly of M3 - we've been around a few hosts since 1998 and they're definitely top our list.
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Old 2003-08-30, 05:23 AM   #8
Sebastian
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You get all this at National-Net.com. I'm not affiliated, just a happy customer. They have a very competent 24/7 support, and even tricky stuff gets resolved in no time, regardless when I contact them.
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Old 2003-08-30, 09:09 AM   #9
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m3server.com
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Old 2003-08-30, 09:38 AM   #10
amber438
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Spoke with my host this morning and Sean will be in contact with you in the next few days also..

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Old 2003-08-30, 10:46 AM   #11
dantheman
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GreenGuy, Jim, M3 would be proud to host this board and any and all sites you guys need hosting. We WILL keep them all UP and you very happy

I've ICQ GG and would love to talk to you both soon

Thanks
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Old 2003-08-30, 11:40 AM   #12
Greenguy
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Just so everyone is clear on one thing - we have ZERO problems with our current hosting (co-location thru Phat Servers) just that the guy we're going thru is just that - one man. These last few days have pretty much fucked him for life - LOL

Also, without mentioning any names, my previous host (before the current one) was a nobody before my site got big....and became a nobody soon after I left

Ass kissing is not necessary, but is greatly apprecaited
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Old 2003-08-30, 12:00 PM   #13
SweetT
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Hey GG!!

My tech guys got a Work Order from one of our customers today and the guys forwarded it to me so I thought I would follow up.

You and I have known each other for years and I have never even asked you for your business, so needless to say I am not a pushy host.....but I did not want you to change hosting companies and me not at least let you know that I want your business.

Needless to say everything you listed is SOP for the 30 some-odd employees of NatNet, so that part should be easy. We will be a little more expensive, but the difference will be pocket change and will be *well* worth it.

If you would like to chat further about your needs I would *LOVE* the opportunity to chat with you guys!

My personal email is tony(DOT)morgan(AT)natnet(DOT)com

I look forward to chatting with you!

Oh...and while I am here, I took a minute to look around....love what you have done with the place

Guess I will need to add this one to the bookmarks, too


--T
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Old 2003-08-30, 12:15 PM   #14
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Sweet T - you know you guys were on my list of people to hit up about this - just that with the holiday weekend & all, well, I'm lazy

Jim will shoot you an email, as he's brokering the deal for me - LOL

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Old 2003-08-30, 12:30 PM   #15
SomeCreep
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Hey Greenguy, so you're leaving Phatservers because they only have one guy for techsupport? You've been in the biz a while so I'm sure you know who most of the reputable dedicated providers are. What are your opinions or experiences with ISPrime and CandidHosting?
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Old 2003-08-30, 12:43 PM   #16
RawAlex
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Another satisfied NatNet client here... Tony and his crew are some of the nicest people to deal with, 24 hour per day tech support with real techs (not just some guy at an answering system taking notes for someone the next day), and a full tech tracking system for work orders and support - so you know what is going on, and you know how long it took... and you know someone is paying attention.

T, it's nice to see you over here... :-)

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Old 2003-08-30, 01:40 PM   #17
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SomeCreep
Phatservers has nothing to do with our move. We are colocated there and the guy we are using to take care of our servers is getting out.

Right now, there are no hosts that we won't look at for the move. Like I said, while the pricing is important, the features mean much more to us. We really want this to be our last move for some time.
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Old 2003-08-30, 01:48 PM   #18
urb
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Has anyone ever tried Verio? I use them for a site which is hosted in London and have found them excellent. The 24/7 tech support number is re-routed through to the USA.

I know there's a Verio.com and Verio.co.uk .
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Old 2003-08-30, 01:57 PM   #19
SweetT
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Thanks for the kudos, guys!! We have really been trying hard to be the best in the business since '97 and there is no reason to give up now

GG, I look forward to an email from Jim....but at least drop me an email sometime and let's catch up...it's been too long


--T
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Old 2003-08-30, 06:04 PM   #20
Linkster
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SomeCreep...I use Candid and cant say that I have ever had a problem that couldnt be resolved...that said, I like the fact that they have icq and they man it 24/7...just wish they had a few extra "more" knowledgeble people around both shifts. And recently heard that one of their best was leaving for "something else"
I was hosted originally at (I believe) the same place GG was long ago and went to Candid when I heard of some problems. I pay alot more as I demand certain things (seperate IPs for all 300 domains, daily D/B B/Us etc.) but to me its worth it.
Im getting ready to do some split hosting as I hate sticking everything with one host no matter who
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Old 2003-08-30, 05:40 PM   #21
quietbit
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Quote:
Originally posted by Greenguy
Just so everyone is clear on one thing - we have ZERO problems with our current hosting (co-location thru Phat Servers) just that the guy we're going thru is just that - one man. These last few days have pretty much fucked him for life - LOL

Also, without mentioning any names, my previous host (before the current one) was a nobody before my site got big....and became a nobody soon after I left

Ass kissing is not necessary, but is greatly apprecaited
LOL

previous host |pissleft|

I remember the greeny email, 4/25/03, "I don't ever want to move again - ever!"

I hope you find a good host to fit both of your needs and you won't have to move anymore.
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Old 2003-08-30, 08:59 PM   #22
Mike
Rock stars ... is there anything they don't know?
 
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I have some extra space on my Commodore64 A drive if needed...
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Old 2003-08-31, 07:09 AM   #23
manilaheat
Rock stars ... is there anything they don't know?
 
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I sent our proposal a while ago. Let me know if you have any questions regarding it.

My ICQ is 170981918.

Thanks!

James
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Old 2003-08-31, 04:01 PM   #24
Chris
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I just have to say that I also host with National-Net and they are the best!
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Old 2003-09-01, 05:39 AM   #25
Greenguy
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quietbit - believe me, I don't want to move again - LOL - but sometimes you gotta do what you gotta do
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