Payoneer is fucked up

pc · 2012-01-31, 03:32 PM

That's why I cut out everything that is associated with their service and changed type of payment to checks. It's quite stupid how they not response to our simple questions and demands. Not to praise the other service P.....but boy I'm glad they are more hmm ... normal.

PayoneerTeam · 2012-02-02, 05:34 AM

Just to add: Payoneer doesn't charge you an annual fee, we charge a monthly fee. We choose to do this because cardholders may go a month without any payments, and in those cases we don't charge for that month (whereas with an annual fee you are charged regardless). We believe it's more fair to the cardholder that way.

Regardless of whether a card is loaded in a given month, however, Payoneer is charged for every active card. If an account is inactive for an extended period of time (normally 6 months to a year), it is disabled until a future payments is received. Once the payment is received, the account holder can simply contact us to re-enable the account.

@pc: which questions/demands are you referring to? I'd be more than happy to assist if you have any questions.

Useless · 2012-02-02, 07:58 AM

What a giant pain in the balls. My guess is that affiliates will most often not know when they have received a payment on their inactive account. Payoneer SHOULD recognize the activity themselves, reactivate the card, then send an email to the account holder. I often get checks for sales that I didn't realize had occurred.

This is the opinion of bystander. I haven't signed up for any of the new pay methods since the death of Epass. Check please!

PayoneerTeam · 2012-02-02, 08:03 AM

Quote:

Originally Posted by Useless Warrior

My guess is that affiliates will most often not know when they have received a payment on their inactive account. I often get checks for sales that I didn't realize had occurred.

Actually, we send e-mail notifications once a payment is received to your Payoneer account, even for accounts that have been disabled due to inactivity.

Once again, accounts are only disabled due to inactivity if they receive no payments at all over quite a long period of time. The card itself is prepaid, so even if the account was not disabled you wouldn't be able to use it until funds are loaded.

Once a payment is received, we notify you via e-mail and all you need to do is contact us and we will re-enable the account.

We can be reached via telephone, live chat or e-mail (free of charge).

2012-02-02, 05:34 AM	#2
PayoneerTeam Rock stars ... is there anything they don't know? Join Date: Nov 2010 Posts: 14	Just to add: Payoneer doesn't charge you an annual fee, we charge a monthly fee. We choose to do this because cardholders may go a month without any payments, and in those cases we don't charge for that month (whereas with an annual fee you are charged regardless). We believe it's more fair to the cardholder that way. Regardless of whether a card is loaded in a given month, however, Payoneer is charged for every active card. If an account is inactive for an extended period of time (normally 6 months to a year), it is disabled until a future payments is received. Once the payment is received, the account holder can simply contact us to re-enable the account. @pc: which questions/demands are you referring to? I'd be more than happy to assist if you have any questions. __________________ Official Payoneer Representative

2012-02-02, 07:58 AM	#3
Useless Certified Nice Person Join Date: Oct 2003 Location: Dirty Undies, NY Posts: 11,268	What a giant pain in the balls. My guess is that affiliates will most often not know when they have received a payment on their inactive account. Payoneer SHOULD recognize the activity themselves, reactivate the card, then send an email to the account holder. I often get checks for sales that I didn't realize had occurred. This is the opinion of bystander. I haven't signed up for any of the new pay methods since the death of Epass. Check please! __________________ Click here to purchase a bridge I'm selling.

2012-01-31, 03:32 PM	#1
pc Shift Out / X-On Join Date: Jul 2007 Location: unknown Posts: 2,298	That's why I cut out everything that is associated with their service and changed type of payment to checks. It's quite stupid how they not response to our simple questions and demands. Not to praise the other service P.....but boy I'm glad they are more hmm ... normal.