Please Welcome Electronic Payments Association (ePayments.com) To The Board!!

[Cleo]

Originally Posted by Aline(EPA)

These are two different errors in two different fields occurred because you have not entered your:
1) Citizenship
2) Your access code number

I live in the USA. As far as I know I don't have a Citizenship number and have no idea what "Your access code number" is.

[Aline(EPA)]

Originally Posted by Cleo

I live in the USA. As far as I know I don't have a Citizenship number and have no idea what "Your access code number" is.

Dear Cleo,

In the field Citizenship you need to click the button and choose your citizenship.
Access code is your personally made up code that will be asked during your card activation.

Sincerely,
Aline Hughes
Member's Support Adviser

[Cleo]

Originally Posted by Aline(EPA)

Dear Cleo,

In the field Citizenship you need to click the button and choose your citizenship.
Access code is your personally made up code that will be asked during your card activation.

Sincerely,
Aline Hughes
Member's Support Adviser

Seems the third time (or was it the forth or fifth try) was the charm.