Epassporte - still lame after all these years

lassiter · 2008-10-27, 07:42 PM

My own issue is still at an impasse. No response from customer service, no indication that a trouble ticket is even open (certainly no reference number is provided or anything marginally professional like that) and their phone support has 9 options, all of which lead to a phone that rings three times and then disconnects. Presumably they are all set to go to the phone equivalent of the bit bucket.

2008-10-27, 07:42 PM	#11
lassiter I'm normally not a praying man, but if you're up there, please save me Superman! Join Date: Aug 2003 Location: Austin, TX Posts: 473	My own issue is still at an impasse. No response from customer service, no indication that a trouble ticket is even open (certainly no reference number is provided or anything marginally professional like that) and their phone support has 9 options, all of which lead to a phone that rings three times and then disconnects. Presumably they are all set to go to the phone equivalent of the bit bucket.