Metal Cash (you have to read it from bottom to top)

[Boogie]

Originally Posted by CaptainObvious

I've contacted over 400 affiliates in the last few days and not one of them was rude to me like greenguy. I wasn't trying to sell him something, I was telling him about a new program that others can't promote which will make him good cash. 99% of webmasters find that to be a GOOD opportunity, not a chance to tell your account rep that he's annoying like a telemarketer.

You're confused about the situation Boogie. Greenguy signed up for Metal Cash on his own, of course I'm going to contact him to try and help him make more money.

I fucking assure you that greenguy doesnt need your help to make money.

again that's the "I cant do wrong" and megolomaniacal problem of yours that caused this pissing match to begin with at work.

and if you knew anything about customer service, you'd realize that if you contacted 400 other webmasters and only 1 got pissed off, you have to treat the 1 pissed off one like he's right... that's the basis of the customer service industry my friend.

you should have treated greenguy like a friend or a star and instead you treat him like he's wrong and beneath you.

asinine.

[CaptainObvious]

See above he's not a customer, he's an affiliate. Two very different things.

I fucking assure you that Metal Cash doesn't need green guys help to make money.

Originally Posted by Boogie

I fucking assure you that greenguy doesnt need your help to make money.

again that's the "I cant do wrong" and megolomaniacal problem of yours that caused this pissing match to begin with at work.

and if you knew anything about customer service, you'd realize that if you contacted 400 other webmasters and only 1 got pissed off, you have to treat the 1 pissed off one like he's right... that's the basis of the customer service industry my friend.

you should have treated greenguy like a friend or a star and instead you treat him like he's wrong and beneath you.

asinine.

[Boogie]

Originally Posted by CaptainObvious

See above he's not a customer, he's an affiliate. Two very different things.

I fucking assure you that Metal Cash doesn't need green guys help to make money.

if you dont understand that webmasters are your customers too, your most IMPORTANT customers, then you're beyond my help honest to god.

you think fucking MICROSOFT doesnt consider DELL a customer? and dell redisturbites their product to thousands of PC's in a day, making them one of the most important customers.

if this little basic tidbit of customer service has not found purchase in your brain I find it unlikely you're in the right field.

[CaptainObvious]

Thanks boogie but I know plenty about sales and I do understand webmasters, most likely better than you do.

I know you'll find this hard to believe, but I don't care.

Originally Posted by Boogie

if you dont understand that webmasters are your customers too, your most IMPORTANT customers, then you're beyond my help honest to god.

you think fucking MICROSOFT doesnt consider DELL a customer? and dell redisturbites their product to thousands of PC's in a day, making them one of the most important customers.

if this little basic tidbit of customer service has not found purchase in your brain I find it unlikely you're in the right field.