Webair?

juggernaut · 2006-09-12, 06:39 AM

I hear good things and bad things about the company. One thing I do notice that seems to be across the board is everyone who is with them tends to say "we had a problem or problems 1 time or another and they fixed it" "Great customer service" etc. In this busniess you can't afford to have problems. I don't even talk to the customer service reps at my company. I don't know who they are cause there is never a problem. When I do contact them it's to change something I want changed and that always takes place with in 5 mins. I can't help but think I did not have good service from webair. I think it more of a lower standard hosting company. IE you get what you pay for and really can't complain after that. How can you really complain to someone you are giving $10 a month to?

ponygirl · 2006-09-12, 07:35 AM

Quote:

Originally Posted by juggernaut

IE you get what you pay for and really can't complain after that. How can you really complain to someone you are giving $10 a month to?

This attitude always surprises me. I may only be paying $20 a month, but damn right I can complain. When I sign up, there are certain services and features that I'm supposed to get and if I don't get them, I don't care if I'm paying $20 or $200 - it's my money, I'm not going to throw it away just because it's not a lot.

Webair is a decent host - you'll always find someone with a story no matter who the host is. They've been good to me, no downtime, upgraded my package when the package changed (and yes, I did ask) and support is very good.

no offense intended to anyone

WebairGerard · 2006-09-12, 10:17 AM

CHH if you still need help please contact me directly and I will assist you with this.

2006-09-12, 06:39 AM	#1
juggernaut Registered User Join Date: Apr 2005 Location: Central Jersey! If I was rich and powerful I would dress as my avatar does. Posts: 1,448	I hear good things and bad things about the company. One thing I do notice that seems to be across the board is everyone who is with them tends to say "we had a problem or problems 1 time or another and they fixed it" "Great customer service" etc. In this busniess you can't afford to have problems. I don't even talk to the customer service reps at my company. I don't know who they are cause there is never a problem. When I do contact them it's to change something I want changed and that always takes place with in 5 mins. I can't help but think I did not have good service from webair. I think it more of a lower standard hosting company. IE you get what you pay for and really can't complain after that. How can you really complain to someone you are giving $10 a month to?

2006-09-12, 10:17 AM	#3
WebairGerard Aw, Dad, you've done a lot of great things, but you're a very old man, and old people are useless Join Date: Oct 2005 Posts: 23	CHH if you still need help please contact me directly and I will assist you with this.