HELP > REGISTERFLY registrant is killing me

crackerseb · 2006-11-01, 08:00 AM

hi there, don't know if that's the right place to post in this forum, if not, move it to the appropriate location

i'm getting mad & really despaired

- some of my domain names are soon to expire
- but it's impossible to renew domain names at registerfly.com : they say "you have first to change contact here or there etc.", and well i do so but it never works (last year i already had thos troubles ....)
- i posted like 20 support tickets since one month & always get same auto-response, so on one of my tickets i said "are you dumb or what ? do you read my tickets ? i do what you say and it still does not work"
- then i got a super message "your tickets will disregarded , as we do not accept the use of profanity, no matter the circumstances.". I just said "are you dumb or what ?" and insisted on the fact that i was about to lose all my income. COol.
- yesterday i called them on the phone and could have them (hurray) they said : tommorrow it'll work. Mmmmm ...
- today i go on my panel and try to renew: still does not work, and i see they took 9.99. FOr what ? DOn't know, the quick checkout for purchases does not work too. THen get a mail : the renewal for "domainxxx.com" could not be renewed cause "Purchase price is greater than available balance". My balance is like $40 and purchase prie is 8 or something (and they did take 9.99 for i don't know what, remember ?)
- I insisted on the phone and support tickets to say : "if i lose these names me and my family will be STARVING, this is a real sos, i think it's not THAT hard to renew a domain name"
- I thought of forwarding these domain names to a new account at another registrant, but a friend of mine who has SAME problems tried to do so and it did not work too.
- So here we are : in front of a WALL ; what can i do ?

2006-11-01, 08:00 AM	#1
crackerseb Internet! Is that thing still around? Join Date: Oct 2006 Posts: 7	HELP > REGISTERFLY registrant is killing me hi there, don't know if that's the right place to post in this forum, if not, move it to the appropriate location i'm getting mad & really despaired - some of my domain names are soon to expire - but it's impossible to renew domain names at registerfly.com : they say "you have first to change contact here or there etc.", and well i do so but it never works (last year i already had thos troubles ....) - i posted like 20 support tickets since one month & always get same auto-response, so on one of my tickets i said "are you dumb or what ? do you read my tickets ? i do what you say and it still does not work" - then i got a super message "your tickets will disregarded , as we do not accept the use of profanity, no matter the circumstances.". I just said "are you dumb or what ?" and insisted on the fact that i was about to lose all my income. COol. - yesterday i called them on the phone and could have them (hurray) they said : tommorrow it'll work. Mmmmm ... - today i go on my panel and try to renew: still does not work, and i see they took 9.99. FOr what ? DOn't know, the quick checkout for purchases does not work too. THen get a mail : the renewal for "domainxxx.com" could not be renewed cause "Purchase price is greater than available balance". My balance is like $40 and purchase prie is 8 or something (and they did take 9.99 for i don't know what, remember ?) - I insisted on the phone and support tickets to say : "if i lose these names me and my family will be STARVING, this is a real sos, i think it's not THAT hard to renew a domain name" - I thought of forwarding these domain names to a new account at another registrant, but a friend of mine who has SAME problems tried to do so and it did not work too. - So here we are : in front of a WALL ; what can i do ?