Quote:
Originally Posted by Stella van Gent
I talked to some other US webmasters and read also in other forums about more and more problems with ccbill accounts. I never had so many declines, failed rebills, denials and chargebacks like in the last 6 weeks which is meanwhile a hard hit for my small project which is a solo girl site. CCbill support is answering the same sterotypes every time and does not explain what is goin on. I understand, that this especially a problem with credit card companies, and especially an US problem ...but what I do not understand is, that I have an increasing number of european card holders with the same problem. In Germany and other European countries the requirements for a credit card holder are stricter then in the US where credit cards are the first option of payment. I run on my site also a german based biller, called member-cash and there is not a single problem with a subscriber in the described way! Anybody has some ideas and can explain me why it is especilly a ccbill problem then.Thanks in advance and sorry for my bad english
Stella
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Stella, There is certainly something to be said for the state of the economy and consumers current spending habits, this would not explain a CCBill only problem though. We would be happy to take a look at your initial and rebill declines, as well as a deeper look into all your numbers for you to see if we can find the source of the issue.
Please shoot me over your account number and we will investigate for you. paulk @ ccbill.com ic q 248615940
2009-10-28, 02:12 PM
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