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Old 2012-05-11, 05:56 AM   #1
ePayments
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Thank you for your comments. We are aware of our slightly “bureaucratic” application process and are currently working to update it.

With regards to KYC details, we do require one item of photographic identification, and as far as I understand, Tax ID does not include photo. However, you are welcome to apply using any government issued ID, such as a State Issued Driver's License.

As to the question relating to corporate applicants, you can join the association as an incorporated publisher. Under the “Category” please choose “Other” and state that your are a Publisher, keep the rest of the form unaltered.

Please accept our apologies for any inconvenience, we are updating the application process, all of the above will be addressed in the refreshed form.

Regards,
Mike
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Old 2012-05-11, 09:16 AM   #2
Cleo
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Tried once again to signup.

Selected other under business. Used my drivers license number as my passport but got stuck at "The Citizenship field is required. This field should contain 6 digits."

What the hell is a Citizenship number?
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Old 2012-05-14, 09:22 AM   #3
Aline(EPA)
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Quote:
Originally Posted by Cleo View Post
Tried once again to signup.

Selected other under business. Used my drivers license number as my passport but got stuck at "The Citizenship field is required. This field should contain 6 digits."

What the hell is a Citizenship number?
Dear Cleo,

These are two different errors in two different fields occurred because you have not entered your:
1) Citizenship
2) Your access code number

Sincerely,
Aline Hughes
Member's Support Adviser
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Old 2012-05-14, 09:24 AM   #4
Cleo
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Quote:
Originally Posted by Aline(EPA)
These are two different errors in two different fields occurred because you have not entered your:
1) Citizenship
2) Your access code number
I live in the USA. As far as I know I don't have a Citizenship number and have no idea what "Your access code number" is.
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Old 2012-05-14, 09:54 AM   #5
Aline(EPA)
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Quote:
Originally Posted by Cleo View Post
I live in the USA. As far as I know I don't have a Citizenship number and have no idea what "Your access code number" is.
Dear Cleo,

In the field Citizenship you need to click the button and choose your citizenship.
Access code is your personally made up code that will be asked during your card activation.

Sincerely,
Aline Hughes
Member's Support Adviser
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Old 2012-05-14, 10:06 AM   #6
Cleo
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Quote:
Originally Posted by Aline(EPA) View Post
Dear Cleo,

In the field Citizenship you need to click the button and choose your citizenship.
Access code is your personally made up code that will be asked during your card activation.

Sincerely,
Aline Hughes
Member's Support Adviser
Seems the third time (or was it the forth or fifth try) was the charm.
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